Privacy Policy

This Privacy Policy has been developed to ensure that the data provided by customers is kept safe and protected from third party access. The online store collects your personal (private) information solely to improve the quality of service and the effectiveness of our interaction.

1. General issues

1.1. This Privacy Policy describes the methods of use and storage by the online store "ANKAS.ae" of confidential information of customers visiting the site ankas.ae.

1.2. By providing the online store "ANKAS.ae" with personal information through the site ankas.ae, the customer freely and voluntarily consents to the transfer, use and disclosure of his personal data in accordance with the terms of this Privacy Policy.

1.3. This Privacy Policy applies only to personal information obtained through this site. Personal information is information that allows, when used separately or in combination with other information available to the online store, to identify the personal data of the customer.

1.4. The site does not contain materials that are unacceptable for children and adolescents under 14 years of age. However, they cannot transmit any personal data via the Internet without the consent of a parent or guardian. The online store "ANKAS.ae" guarantees that it does not knowingly collect or store any personal data related to minors.

1.5. The ankas.ae website may contain links that allow you to go to other sites. The online store is not responsible for the information published on these sites, and provides links to them only for the convenience of customers. The ankas.ae website does not intentionally publish links to Internet resources that can damage the client's computer or infect it with viruses.

2. Data received by the online store

2.1. If the user is not registered on the site, viewing the content on the resource is anonymous. The ankas.ae website servers can collect information about the type of browser, computer and operating system, as well as the IP address for statistics.

2.2. What data of registered users is collected and stored?

2.2.1. Personal information, as well as any other information that clients knowingly and voluntarily transfer during the registration and use of the site:

last name, first name, patronymic;

e-mail;

mobile phone;

password - an analogue of a handwritten signature;

for legal entities additionally: name of the organization,

taxpayer identification number (TIN), code of the reason for registration (KPP).

If the order was sent by mistake due to the provision of inaccurate data, the online store "ANKAS.ae" disclaims all responsibility for the delivery of such an order.

The equivalent of the client's handwritten signature is the password to access his account. All actions performed in the system using the analogue of the user's handwritten signature are considered to be performed personally by the user. The client is fully responsible for the safety and non-disclosure of the data of the analogue of the handwritten signature.

For what purpose is it collected: to register the user on the site, accept, process and deliver the order; providing feedback to the client, providing customer support; notification of changes in the operation of our services; providing, with the consent of the client, offers and information about promotions, new products, advertising mailings.

The user can change, update or delete their personal data in the Personal Account. The online store has the right to delete any information containing personal data of site users.

2.2.2. Data from cookies. These are small text files that store information about the client's actions on the resource after visiting our site. These files do not affect the computer's operating system.

The purpose for which they are collected: thanks to cookies, the user does not need to enter a username and password each time to log into the Personal Account. All settings are saved, such as the region and individual preferences. The online store uses this information to maintain statistics about users and their requests. These studies help the online store analyze, evaluate, improve its work, improve the quality of products and services, and improve the mechanisms for communicating with customers.

The client can delete cookies after visiting the ankas.ae website. However, in this case, the ANKAS.ae online store is not responsible for the poor quality of the resource.

2.2.3. Information from the browser - data that the browser automatically sends to the server, for example: IP address, history of recent visits, name of the operating system, name and version of the program through which the client accesses the Internet, date and time of the user's visit to the site. You can prohibit the browser from transmitting such information by changing the settings.

For what purpose is it collected: the online store keeps statistics of visits for the operation of its servers and accounting of its own traffic. In this case, the collected statistical information is not associated with specific users and is processed only in the form of generalized statistics. The client's IP address and the time of access to the system, in accordance with the user ID, are stored in the database to prevent fraud.

2.2.4. Information from third parties is private data that partners, suppliers or other third parties provide to the online store, for example, information about the successful completion of a payment. For what purpose is it collected: to fulfill the obligations of the online store to issue and deliver goods to the client, process and receive payments or notify the client about the status of their order.

2.3. On the ankas.ae website, the user can leave reviews of goods. In this case, he must remember that the personal information that he provides in these sections of the site is visible to other users. Therefore, the online store recommends that you be careful in communication.

3. Protection of Users' Personal Information

3.1. The ANKAS.ae online store never and under no circumstances discloses personal (private) information about its clients to third parties, except in cases prescribed by the Federal Law of 27.07.2006 No. 152-FZ "On Personal Data", or when the client voluntarily agrees to the transfer of information.

3.2. The online store has the right to use other companies and individuals to perform certain types of work, such as: delivery of parcels, mail and email messages, removal of duplicate information from customer lists, data analysis, provision of marketing services, processing of credit card payments. These legal entities/individuals have access to users' personal information only when it is necessary to perform their functions. This information cannot be used by them for other purposes.

3.3. The online store implements measures to protect the personal (private) data of its customers in the following areas:

prevention of leakage of information containing personal (private) data via technical communication channels and other means;

prevention of unauthorized access to information containing personal (private) data, special impacts on such information (information carriers) for the purpose of obtaining, destroying, distorting and blocking access to it;

protection against malware;

detection of intrusions and computer attacks.

4. Information storage time

4.1. The online store stores the private information of customers for exactly as long as it remains necessary to achieve the purposes for which it was originally obtained, or other legitimate purposes, except for cases when a longer period of information storage is required in accordance with the law or permitted by it.

4.2. If the user revokes their consent to the storage and processing of personal data, they must request that they be deleted by writing an email to nps@ankas.ae.

5. Security of bank cards

When paying for orders in the online store "ANKAS.ae" using credit cards, all transactions with them are carried out on the side of the banks in special secure modes. No confidential information about bank cards, except for the notification of the payment made, is or can be transferred to the online store.

6. Consent to the processing of personal data

I hereby voluntarily, of my own free will and in my interests give consent to ANKAS.ae to the automated and non-automated processing of my personal data in accordance with the following list:

source of access to the website: www.ankas.ae (hereinafter referred to as the Online Store Website) and information about the search or advertising request;

data about the user device (including resolution, version and other attributes characterizing the user device);

user clicks, page views, field filling, banner and video impressions and views;

data characterizing audience segments;

session parameters;

data on the time of visit;

user ID stored in the cookie.

for the purpose of raising awareness of the visitors of the Online store Website about products and services, providing relevant advertising information and optimizing advertising.

I also give my consent to the provision of my personal data as a visitor to the Website - www.ankas.ae to the agencies with which the Online store cooperates to the Online store. The Online store has the right to process my personal data in the following ways: collection, recording, systematization, accumulation, storage, updating, modification, use, transfer (distribution, provision, access).

This consent comes into force from the moment I go to the Website of the Online Store - www.ankas.ae and is valid for the periods established by the current legislation of the United Arab Emirates.

7. Amendments and additions

All changes to the provisions or conditions of the personal information use policy will be reflected in this document. The Online Store "ANKAS.ae" reserves the right to make changes to certain sections of this document at any time without prior notice by posting an updated version of this Privacy Policy on the website on this page. From the moment of its publication, users are subject to the new terms of the Privacy Policy.